Oracle Aconex incident
CA1 - Loss of Workflow and Document Service
Oracle Aconex experienced a major incident on March 12, 2026 affecting Documents and Workflows, lasting 3h 47m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Mar 12, 2026, 03:45 PM UTC
We have identified an issue that may result in loss of your service. We are actively engaged and focused on resolving the issue as quickly as possible. We will provide regular updates and remain committed to your success. The next update will be in 2 Hours.
- investigating Mar 12, 2026, 05:41 PM UTC
We have identified an issue that may result in loss of your service. We are actively engaged and focused on resolving the issue as quickly as possible. We will provide regular updates and remain committed to your success. The next update will be in 2 Hours.
- resolved Mar 12, 2026, 07:33 PM UTC
The cloud service is now fully restored and operational. If you observe any issues with your hosted cloud service, please submit a Service Request. We remain committed to your success and appreciate your support.