Oracle Aconex incident
ASIA2 - Loss of Document Processes Service
Affected components
Document Processes
Update timeline
- identified Apr 15, 2026, 03:44 AM UTC
Oracle teams identified the cause, and are currently working on remediation efforts. Thank you for your continued patience.
- monitoring Apr 15, 2026, 05:40 AM UTC
Our teams have identified the cause, and remediation efforts have been completed. We will continue to monitor until we are satisfied the incident has been resolved. The next update will be in 30 minutes.
- resolved Apr 15, 2026, 06:02 AM UTC
The cloud service is now fully restored and operational. If you observe any issues with your hosted cloud service, please submit a Service Request. We remain committed to your success and appreciate your support.
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