Optro AI incident

ABI Dashboards not loading

Critical Resolved

Optro AI experienced a critical incident on April 27, 2026, lasting 14h 2m. The incident has been resolved; the full update timeline is below.

Started
Apr 27, 2026, 08:05 AM UTC
Resolved
Apr 27, 2026, 10:07 PM UTC
Duration
14h 2m
Detected by Pingoru
Apr 27, 2026, 08:05 AM UTC

Update timeline

  1. monitoring Apr 27, 2026, 09:58 AM UTC

    Status Page Update **Update Type:** Progress Update --- **ABI Dashboards – Issue Identified and Fix in Progress** We have identified the root cause of the ABI dashboard loading failures affecting multiple customers. **What's happening:** Customers attempting to access ABI dashboards are receiving an error message. Our team has pinpointed the issue and is actively deploying a fix across all affected environments. **Updates to follow as resolution completes.**