Optimove incident

Opti X - Smart Campaigns - High error rate and execution failures between April 11th - April 21th

Notice Resolved View vendor source →

Optimove experienced a notice incident on April 22, 2025, lasting —. The incident has been resolved; the full update timeline is below.

Started
Apr 22, 2025, 10:15 AM UTC
Resolved
Apr 11, 2025, 12:30 PM UTC
Duration
—
Detected by Pingoru
Apr 22, 2025, 10:15 AM UTC

Update timeline

  1. resolved Apr 22, 2025, 10:15 AM UTC

    Opti-X Smart campaigns service encountered unexpected errors between April 11th 12:30PM UTC - April 21th 15:10 PM UTC. Note: Scheduled campaigns and normal triggered campaigns were not impacted - remained fully functional