Optimove experienced a minor incident on April 20, 2026, lasting —. The incident has been resolved; the full update timeline is below.
Update timeline
- monitoring Apr 20, 2026, 07:00 AM UTC
THIS IS A SCHEDULED EVENT Apr 20, 07:00 - 08:00 UTC Mar 31, 12:33 UTC Scheduled - We will be performing a scheduled upgrade to the Templates Service. During this window, Templates Service will be unavailable for up to 15 minutes. This means that Template retrieval and updates will fail, causing scheduled and triggered campaign failures for native channels within the 15 minute maintenance window. Transactional sends are not expected to be impacted. Further updates will be shared as needed.