OPSWAT Outage History

OPSWAT is up right now

Pingoru has recorded 50 incidents for OPSWAT: 33 in the last 12 months and 8 in the last 90 days.

Source: trust.opswat.com

50incidents recorded
33last 12 months
8last 90 days
2 hourstypical duration
Incidents per month
024AprMayJunJulAugSepOct0
Share of hours with an open incident, any severity
0%50%100%AprMayJunJulAugSepOct0%
Pingoru began tracking OPSWAT in April 2026, so earlier months are not shown. Hover a bar for its value.
Show as a table
MonthIncidentsHours with an open incident
April 202632 of 720 (0%)
May 202636 of 744 (1%)
June 202600 of 720 (0%)
July 2026217 of 744 (2%)
August 202635 of 744 (1%)
September 202644 of 720 (1%)
October 202600 of 591 (0%)

Incidents, newest first

Major November 18, 2025 MetaDefender Cloud - US, EU, JP, AU, and CA Partial Outage 2h 55m API - Multiscanning, API - Multiscanning, API - Multiscanning, API - Multiscanning and 7 more

Started Nov 18, 2025, 06:44 PM UTC· resolved Nov 18, 2025, 09:39 PM UTC

  1. investigating Nov 18, 2025, 06:44 PM UTC

    We have received reports indicating that MetaDefender Cloud is experiencing issues. Our team is investigating and will provide an update as soon as possible.

  2. investigating Nov 18, 2025, 06:46 PM UTC

    We are continuing to investigate this issue.

  3. investigating Nov 18, 2025, 07:11 PM UTC

    We are continuing to investigate this issue.

  4. monitoring Nov 18, 2025, 08:59 PM UTC

    We have resolved issues in US, EU, AU, and CA regions. We are currently working on JP region.

  5. resolved Nov 18, 2025, 09:39 PM UTC

    All regions have recovered.

Read the full incident report →

Critical November 18, 2025 Filescan.io- Outage 1h 7m Filescan.IO

Started Nov 18, 2025, 01:42 PM UTC· resolved Nov 18, 2025, 02:49 PM UTC

  1. investigating Nov 18, 2025, 01:42 PM UTC

    We have received reports indicating that Filescan.io is experiencing issues. This is related to an ongoing Cloudflare outage https://www.cloudflarestatus.com/incidents/8gmgl950y3h7

  2. resolved Nov 18, 2025, 02:49 PM UTC

    The issue has been resolved on the Cloudflare side and Filescan.io is operational.

Read the full incident report →

Major October 31, 2025 MetaDefender Cloud Email Security - US - Partial Outage 52m US Region

Started Oct 31, 2025, 02:46 PM UTC· resolved Oct 31, 2025, 03:38 PM UTC

  1. investigating Oct 31, 2025, 02:46 PM UTC

    We are currently investigating this issue.

  2. resolved Oct 31, 2025, 03:38 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor October 31, 2025 MetaDefender Cloud - US - CDR Degraded Performance 8m API - Deep CDR

Started Oct 31, 2025, 10:04 AM UTC· resolved Oct 31, 2025, 10:13 AM UTC

  1. investigating Oct 31, 2025, 10:04 AM UTC

    We have received reports indicating that MetaDefender Cloud - CDR is experiencing issues. Our team is investigating and will provide an update as soon as possible.

  2. identified Oct 31, 2025, 10:07 AM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Oct 31, 2025, 10:07 AM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Oct 31, 2025, 10:13 AM UTC

    This incident has been resolved.

Read the full incident report →

Notice October 21, 2025 AI Chatbot outstage –

Started Oct 21, 2025, 07:30 AM UTC· resolved Oct 21, 2025, 07:30 AM UTC

  1. resolved Oct 22, 2025, 08:56 AM UTC

    On October 20th, at approximately 2:30 PM, the AI Chatbot provider (Botpress) experienced a service interruption caused by AWS infrastructure outage. This disruption impacted the availability and performance of the AI Chatbot. The provider restored and recovered by 4:12 PM on the same day.

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Minor July 23, 2025 MetaDefender Cloud - Frontend and Community Login Issues 15m metadefender.opswat.com (Front End), metadefender.opswat.com (Front End)

Started Jul 23, 2025, 12:40 PM UTC· resolved Jul 23, 2025, 12:55 PM UTC

  1. investigating Jul 23, 2025, 12:40 PM UTC

    We have received reports indicating that MetaDefender Cloud - Frontend and Community are experiencing issues with the login page. Our team is investigating and will provide an update as soon as possible.

  2. resolved Jul 23, 2025, 12:55 PM UTC

    The issue with the login pages has been resolved. Thank you for your patience.

Read the full incident report →

Major July 11, 2025 MetaDefender Cloud - US CDR Outage 28m API - Deep CDR

Started Jul 11, 2025, 09:46 PM UTC· resolved Jul 11, 2025, 10:15 PM UTC

  1. investigating Jul 11, 2025, 09:46 PM UTC

    We have received reports indicating that MetaDefender Cloud -US CDR is experiencing issues. Our team is investigating and will provide an update as soon as possible.

  2. resolved Jul 11, 2025, 10:15 PM UTC

    We have rolled out a fix and CDR functionality has been restored.

Read the full incident report →

Notice June 2, 2025 MetaDefender Cloud - EU - API Threat Intelligence Feed, Threat Intelligence Analysis, IP Domain Reputation, File Reputation Outage 7h 30m

Started Jun 02, 2025, 03:30 PM UTC· resolved Jun 02, 2025, 11:00 PM UTC

  1. resolved Jun 03, 2025, 07:21 AM UTC

    On June 2, 2025, from 03:30 PM to 11:00 PM UTC, we experienced a networking issue that impacted several services in the EU region. The following services were affected: - API Threat Intelligence Feed - Threat Intelligence Analysis - IP Domain Reputation - File Reputation We have resolved the issue. Our service has now returned to its normal operational state. We apologize for the inconvenience this service disruption may have caused and we thank you for your patience!

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Major June 1, 2025 MetaDefender Cloud - Outage/Degraded Performance 9h 50m

Started Jun 01, 2025, 02:10 PM UTC· resolved Jun 02, 2025, 12:00 AM UTC

  1. resolved Jun 01, 2025, 02:30 PM UTC

    We have identified that MetaDefender Cloud experienced an outage during the affected period June 1, 2025 14:11 - 14:18 UTC+00:00. Our team has investigated the issue, and service has since been restored. We apologize for any inconvenience caused and appreciate your understanding.

Read the full incident report →

Minor May 22, 2025 MetaDefender Cloud - EU API Multiscanning, API Deep CDR Degraded Performance 1h 14m API - Multiscanning, API - Deep CDR

Started May 22, 2025, 02:28 PM UTC· resolved May 22, 2025, 03:43 PM UTC

  1. investigating May 22, 2025, 02:28 PM UTC

    We have received reports indicating that MetaDefender Cloud - EU API Multiscanning, Deep CDR Degraded is experiencing issues. Our team is investigating and will provide an update as soon as possible.

  2. identified May 22, 2025, 03:09 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring May 22, 2025, 03:09 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved May 22, 2025, 03:43 PM UTC

    This incident has been resolved.

Read the full incident report →

Critical April 15, 2025 MetaDefender Cloud - JP Platform Outage 13m API - Multiscanning, API - Deep CDR, API - Dynamic Analysis

Started Apr 15, 2025, 07:48 AM UTC· resolved Apr 15, 2025, 08:02 AM UTC

  1. investigating Apr 15, 2025, 07:48 AM UTC

    We are currently investigating this issue.

  2. resolved Apr 15, 2025, 08:02 AM UTC

    This incident has been resolved.

Read the full incident report →

Minor April 2, 2025 MetaDefender Cloud - EU CDR/Sanitization Outage 7m API - Deep CDR

Started Apr 02, 2025, 01:19 AM UTC· resolved Apr 02, 2025, 01:27 AM UTC

  1. investigating Apr 02, 2025, 01:19 AM UTC

    We have received reports indicating that MetaDefender Cloud - EU CDR/Sanitization is experiencing issues. Our team is investigating and will provide an update as soon as possible.

  2. resolved Apr 02, 2025, 01:27 AM UTC

    The issue with CDR/Sanitization in EU region has been resolved.

Read the full incident report →

Notice March 27, 2025 MetaDefender Cloud CDR Degraded Performance in EU and US Regions 21h

Started Mar 27, 2025, 03:00 PM UTC· resolved Mar 28, 2025, 12:00 PM UTC

  1. resolved Mar 28, 2025, 12:50 PM UTC

    Sanitization/CDR may have returned errors with reason shown as "File is not sanitizable" between 3:00 PM UTC March 27th and 12:00 PM UTC March 28th. We have resolved this issue and apologize for any inconvenience.

Read the full incident report →

Minor March 26, 2025 MetaDefender Cloud - All Regions Degraded Performance 19m API - Multiscanning, API - Multiscanning, API - Multiscanning, API - Multiscanning and 1 more

Started Mar 26, 2025, 02:09 PM UTC· resolved Mar 26, 2025, 02:28 PM UTC

  1. investigating Mar 26, 2025, 02:09 PM UTC

    We have received reports indicating that MetaDefender Cloud is experiencing issues with service degradation. Our team is investigating and will provide an update as soon as possible.

  2. resolved Mar 26, 2025, 02:28 PM UTC

    We have resolved the issue that was causing degraded performance and will keep monitoring.

Read the full incident report →

Major March 24, 2025 MY OPSWAT - Central Management Partial Outage 28m My OPSWAT Portal

Started Mar 24, 2025, 02:30 AM UTC· resolved Mar 24, 2025, 02:58 AM UTC

  1. investigating Mar 24, 2025, 02:30 AM UTC

    We are noticing authentication issues causing login problems with My OPSWAT - Central Management. We are investigating and will provide an update as soon as we are able.

  2. investigating Mar 24, 2025, 02:58 AM UTC

    The authentication issues have been resolved.

  3. resolved Mar 24, 2025, 02:58 AM UTC

    This incident has been resolved.

Read the full incident report →

Major March 21, 2025 OPSWAT Partial Outage 28m metadefender.opswat.com (Front End), metadefender.opswat.com (Front End), Updater Infrastructure, OPSWAT Activation Server

Started Mar 21, 2025, 01:48 PM UTC· resolved Mar 21, 2025, 02:17 PM UTC

  1. investigating Mar 21, 2025, 01:48 PM UTC

    We are noticing issues with DNS resolution causing problems with multiple OPSWAT Products and Services. We are investigating and will provide an update as soon as we are able.

  2. resolved Mar 21, 2025, 02:17 PM UTC

    The DNS resolution issues have been resolved.

Read the full incident report →

Major March 21, 2025 Corporate Website and My OPSWAT Partial Outage 1h 53m OPSWAT Corporate Website, My OPSWAT Portal

Started Mar 21, 2025, 12:23 PM UTC· resolved Mar 21, 2025, 02:16 PM UTC

  1. investigating Mar 21, 2025, 12:23 PM UTC

    We have received reports indicating that Corporate Website and My OPSWAT is experiencing issues in certain regions. Our team is investigating and will provide an update as soon as possible.

  2. resolved Mar 21, 2025, 02:16 PM UTC

    The DNS resolution issues have been solved.

Read the full incident report →