OpenTrainTimes experienced a critical incident on August 24, 2025 affecting TRUST Feed, lasting 3h 31m. The incident has been resolved; the full update timeline is below.
Affected components
TRUST Feed
Update timeline
- identified Aug 24, 2025, 05:14 PM UTC
We have not received any TRUST data from Network Rail since around 1712 today, nor have a number of other industry systems. We understand that there is a widespread outage. Maps will still be functioning.
- monitoring Aug 24, 2025, 06:34 PM UTC
We are now receiving TRUST messages, although any data produced between 1712 and 1927 has not been received. We will monitor for the next hour before closing this incident.
- resolved Aug 24, 2025, 07:43 PM UTC
This incident has been resolved.