OpenTiendas Outage History
OpenTiendas is up right nowPingoru has recorded 4 incidents for OpenTiendas: 4 in the last 12 months and 1 in the last 90 days.
Show as a table
| Month | Incidents | Hours with an open incident |
|---|---|---|
| April 2026 | 0 | 0 of 720 (0%) |
| May 2026 | 1 | 3 of 744 (0%) |
| June 2026 | 0 | 0 of 720 (0%) |
| July 2026 | 0 | 0 of 744 (0%) |
| August 2026 | 0 | 0 of 744 (0%) |
| September 2026 | 1 | 265 of 720 (37%) |
| October 2026 | 0 | 0 of 563 (0%) |
Incidents, newest first
Minor September 18, 2026 Delays in data processing 11d 1h Data Processing
Started Sep 18, 2026, 08:27 AM UTC· resolved Sep 29, 2026, 09:48 AM UTC
- identified Sep 18, 2026, 08:27 AM UTC
Following a recent infrastructure migration, some imports, exports, synchronizations and other background processes may take longer than usual to complete. We are monitoring the affected processes and implementing adjustments to improve processing times. Storefronts, checkout and the Admin Panel remain available.
- monitoring Sep 18, 2026, 04:47 PM UTC
We have implemented adjustments to improve processing times and are monitoring the affected processes. Some isolated delays may still occur in specific stores while processing returns to normal.
- monitoring Sep 21, 2026, 04:50 PM UTC
We continue to monitor data processing performance. Most processes are operating normally, but some stores are still experiencing slower-than-expected processing of background tasks. We have additional optimizations planned and will continue applying improvements while monitoring the affected stores.
- monitoring Sep 23, 2026, 08:31 AM UTC
We are preparing additional changes that will be deployed shortly to further improve queue management and background processing performance. We expect these optimizations to reduce the remaining delays in affected stores. We will continue monitoring processing performance and applying improvements until service levels are fully normalized.
- monitoring Sep 23, 2026, 03:02 PM UTC
The additional changes to improve queue management and background processing performance have now been deployed. We expect processing times to progressively improve as pending tasks are completed. We will continue monitoring the affected processes closely over the coming hours and make further adjustments if needed until service levels are fully normalized.
- monitoring Sep 24, 2026, 04:21 PM UTC
We have applied additional improvements and adjustments that have further improved processing performance. Most processes are now operating normally, with only a small number of isolated cases still being monitored. We expect to complete monitoring and consider the issue resolved tomorrow if performance remains stable.
- monitoring Sep 28, 2026, 03:32 PM UTC
Since our previous update, we identified additional issues that were preventing processing performance from remaining at the expected level. We have now applied further adjustments and fixes, and processing is operating normally. We will continue monitoring the platform and, if performance remains stable, expect to close the incident tomorrow.
- resolved Sep 29, 2026, 09:48 AM UTC
Processing performance has remained stable and all pending workloads are now up to date. We are therefore marking this incident as resolved. A later platform deployment will consolidate the changes and adjustments applied during the incident, but no further impact is expected.
Minor May 7, 2026 Incidencia al gestionar los pedidos desde el dashboard 2h 47m Admin Panel
Started May 07, 2026, 01:21 PM UTC· resolved May 07, 2026, 04:08 PM UTC
- investigating May 07, 2026, 01:21 PM UTC
Estamos investigando errores varios al gestionar los pedidos desde el dashboard. Temporalmente no se pueden gestionar algunos pedidos.
- identified May 07, 2026, 01:35 PM UTC
Problema identificado. Resolviendo el problema.
- monitoring May 07, 2026, 01:43 PM UTC
Hemos pasado unos cambios para solucionar la incidencia que afectaba en varios puntos de la plataforma cuando se interaccionaba con el módulo de procesos internos (por ejemplo al marcar un pedido como enviado). Esto ha sido provocado por un bug introducido en esta última versión. Seguimos monitorizando la incidencia antes de darlo como resuelto.
- monitoring May 07, 2026, 02:51 PM UTC
Aún hay algun caso que sigue sin funcionar correctamente. La previsión es tener corregida la incidencia en menos de 1 hora.
- monitoring May 07, 2026, 03:33 PM UTC
Correcciones pasadas. Estamos en fase de monitorización.
- resolved May 07, 2026, 04:08 PM UTC
Damos la incidencia como resuelta. El bug se ha introducido en el paso a producción de la versión 4.115.12 de esta tarde provocando errores intermitentes al gestionar los pedidos y en la edición de productos. Hemos deshecho el cambio concreto que provocaba este comportamiento y, tras las comprobaciones realizadas, el servicio vuelve a operar con normalidad. Tenemos previsto realizar un nuevo paso a producción una vez reforzadas las validaciones correspondientes, para asegurar que el cambio no vuelva a generar este tipo de errores. Seguiremos monitorizando la plataforma durante las próximas horas y actualizaremos el estado si detectamos cualquier nueva afectación. Disculpad las molestias ocasionadas.
Minor February 18, 2026 Tiendas ecommerce sin servicio 33m Performance & Caching, Image & Static Content Delivery, Security & Access Layer, Monitoring & Error Tracking
Started Feb 18, 2026, 04:51 PM UTC· resolved Feb 18, 2026, 05:24 PM UTC
- investigating Feb 18, 2026, 04:51 PM UTC
Actualmente hay un error en el datacenter donde está alojado la infraestructura cloud y las webs no responden. Estamos en contacto con el proveedor de los servicios y nos consta que están trabajando en la solución.
- investigating Feb 18, 2026, 04:55 PM UTC
Algunos servicios empiezan a cargar.
- monitoring Feb 18, 2026, 05:04 PM UTC
Las webs ya funcionan. Igualmente, seguimos pendientes y realizando revisiones.
- resolved Feb 18, 2026, 05:24 PM UTC
Damos la incidencia como resuelta.