OpenText incident

Core Capture for SAP® Solutions EU experienced intermittent issues

Minor Resolved View vendor source →

OpenText experienced a minor incident on April 30, 2026 affecting Core Capture for SAP® Solutions, lasting 3h 25m. The incident has been resolved; the full update timeline is below.

Started
Apr 30, 2026, 02:30 PM UTC
Resolved
Apr 30, 2026, 05:55 PM UTC
Duration
3h 25m
Detected by Pingoru
Apr 30, 2026, 02:30 PM UTC

Affected components

Core Capture for SAP® Solutions

Update timeline

  1. investigating Apr 30, 2026, 02:30 PM UTC

    Core Capture for SAP® Solutions EU is currently experiencing intermittent issues. Teams are currently assembled and working to resolve the issue. We appreciate your patience. Tracking Number: IM3917984

  2. investigating Apr 30, 2026, 03:30 PM UTC

    Core Capture for SAP® Solutions EU is currently experiencing intermittent issues. Teams are currently assembled and working to resolve the issue. We appreciate your patience. Tracking Number: IM3917984

  3. monitoring Apr 30, 2026, 04:02 PM UTC

    Core Capture for SAP® Solutions EU experienced intermittent issues. Service has been restored and is now being validated. Please resend any documents that encountered errors for extraction by resetting their status back to 02. We appreciate your patience. Tracking Number: IM3917984

  4. monitoring Apr 30, 2026, 05:00 PM UTC

    Core Capture for SAP® Solutions EU experienced intermittent issues. Service has been restored and is now being validated. Please resend any documents that encountered errors for extraction by resetting their status back to 02. We appreciate your patience. Tracking Number: IM3917984

  5. resolved Apr 30, 2026, 05:55 PM UTC

    Core Capture for SAP® Solutions EU experienced intermittent issues. The issue is now resolved. We appreciate your patience. Tracking Number: IM3917984