OpenText incident

Cloud Fax services North America experienced issues

Notice Resolved View vendor source →

OpenText experienced a notice incident on July 24, 2026 affecting Desktop Messaging BMS and Fax Cloud Connect (RightFax) and 1 more component, lasting —. The incident has been resolved; the full update timeline is below.

Started
Jul 24, 2026, 03:05 PM UTC
Resolved
Jul 24, 2026, 03:05 PM UTC
Duration
—
Detected by Pingoru
Jul 24, 2026, 03:05 PM UTC

Affected components

Desktop Messaging BMSFax Cloud Connect (RightFax)Fax2Mail

Update timeline

  1. resolved Jul 24, 2026, 03:05 PM UTC

    The following services experienced issues. Users may have experienced intermittent access to web portals, along with delays in fax delivery and fax status updates. Backlogs have been cleared, and the issue is now resolved. We appreciate your patience. - Desktop Messaging BMS - Fax Cloud Connect (RightFax) - Fax2Mail Tracking Number: IM3966995