OpenText incident

Core US was experiencing service unavailability.

Critical Resolved View vendor source →

OpenText experienced a critical incident on July 11, 2026 affecting Core Content Management and Core Content Management for SAP® SuccessFactors | SAP® SuccessFactors Document Management Core by OpenText, lasting 49m. The incident has been resolved; the full update timeline is below.

Started
Jul 11, 2026, 07:30 PM UTC
Resolved
Jul 11, 2026, 08:20 PM UTC
Duration
49m
Detected by Pingoru
Jul 11, 2026, 07:30 PM UTC

Affected components

Core Content ManagementCore Content Management for SAP® SuccessFactors | SAP® SuccessFactors Document Management Core by OpenText

Update timeline

  1. investigating Jul 11, 2026, 07:30 PM UTC

    Core Content Management North America is experiencing service unavailability. Opentext Teams are currently assemble and working to resolve the issue. We appreciate your patience. Tracking Number: IM3959876

  2. investigating Jul 11, 2026, 07:59 PM UTC

    The following services are experiencing service unavailability. Teams are currently assembled and working to resolve the issue. We appreciate your patience. - Core Content Management - Core Content Management for SAP® SuccessFactors | SAP® SuccessFactors Document Tracking Number: IM3959876

  3. resolved Jul 11, 2026, 08:20 PM UTC

    The following services were experiencing service unavailability. The issue is now resolved. We appreciate your patience. - Core Content Management - Core Content Management for SAP® SuccessFactors | SAP® SuccessFactors Document Tracking Number: IM3959876