OpenText experienced a minor incident on July 3, 2026 affecting Core Content Management (corecontent.us.opentext.com) and Core Content Management for SAP® SuccessFactors | SAP® SuccessFactors Document Management Core by OpenText and 1 more component, lasting 1h 10m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Jul 03, 2026, 03:09 PM UTC
OCP North America is in a degraded state. The following applications are impacted and customers may feel degraded performance: - Core Content Management (corecontent.us.opentext.com) - Core Content Management for SAP® SuccessFactors
- monitoring Jul 03, 2026, 04:04 PM UTC
OCP North America was in a degraded state. The following applications were impacted, and customers may have experienced degraded performance. Service has been restored and is now being validated. We appreciate your patience. - Core Content Management (corecontent.us.opentext.com) - Core Content Management for SAP® SuccessFactors - Core Platform - Metadata (cms.us.opentext.com) Tracking Number: IM3955195
- resolved Jul 03, 2026, 04:19 PM UTC
OCP North America was in a degraded state. The following applications were impacted, and customers may have experienced degraded performance. The issue is now resolved. We appreciate your patience. - Core Content Management (corecontent.us.opentext.com) - Core Content Management for SAP® SuccessFactors - Core Platform - Metadata (cms.us.opentext.com) Tracking Number: IM3955195