OpenText incident

Automotive Supplier Portal Core Secure Access was unavailable

Critical Resolved View vendor source →

OpenText experienced a critical incident on March 18, 2026 affecting Supplier Portal, lasting 58m. The incident has been resolved; the full update timeline is below.

Started
Mar 18, 2026, 06:30 PM UTC
Resolved
Mar 18, 2026, 07:29 PM UTC
Duration
58m
Detected by Pingoru
Mar 18, 2026, 06:30 PM UTC

Affected components

Supplier Portal

Update timeline

  1. investigating Mar 18, 2026, 06:30 PM UTC

    Automotive Supplier Portal Core Secure Access is unavailable. Teams are currently assembled and working to resolve the issue. We appreciate your patience. Tracking Number: IM3890899

  2. monitoring Mar 18, 2026, 06:43 PM UTC

    Automotive Supplier Portal Core Secure Access was unavailable. Service has been restored and is now being validated. We appreciate your patience. Tracking Number: IM3890899

  3. resolved Mar 18, 2026, 07:29 PM UTC

    Automotive Supplier Portal Core Secure Access was unavailable. The issue is now resolved. We appreciate your patience. Tracking Number: IM3890899