OpenText incident

Enterprise Service Management was experiencing service unavailability.

Notice Resolved View vendor source →
Started
Apr 12, 2026, 01:05 PM UTC
Resolved
Apr 13, 2026, 01:18 PM UTC
Duration
1d
Detected by Pingoru
Apr 12, 2026, 01:05 PM UTC

Affected components

Oregon US26

Update timeline

  1. investigating Apr 12, 2026, 01:05 PM UTC

    Enterprise Service Management is currently experiencing UCMDB service unavailability. This issue is due to ongoing change that has been extended. Teams are currently assembled and working to resolve the issue. We appreciate your patience. Component: Oregon US26 Tracking Number: IM3907082 or C2273849

  2. investigating Apr 12, 2026, 02:07 PM UTC

    Enterprise Service Management is currently experiencing UCMDB service unavailability. This issue is due to ongoing change that has been extended. Teams are currently assembled and working to resolve the issue. Updates for this issue will be sent every 2 hours or if there are significant updates, whichever comes first. We appreciate your patience. Component: Oregon US26 Tracking Number: IM3907082 or C2273849

  3. investigating Apr 12, 2026, 04:08 PM UTC

    Enterprise Service Management is currently experiencing UCMDB service unavailability. This issue is due to ongoing change that has been extended. Teams are currently assembled and working to resolve the issue. Updates for this issue will be sent every 2 hours or if there are significant updates, whichever comes first. We appreciate your patience. Component: Oregon US26 Tracking Number: IM3907082 or C2273849

  4. investigating Apr 12, 2026, 06:31 PM UTC

    Enterprise Service Management is currently experiencing UCMDB service unavailability. This issue is due to ongoing change that has been extended. Teams are currently assembled and working to resolve the issue. Updates for this issue will be sent every 2 hours or if there are significant updates, whichever comes first. We appreciate your patience. Component: Oregon US26 Tracking Number: IM3907082 or C2273849

  5. investigating Apr 12, 2026, 06:43 PM UTC

    Enterprise Service Management was experiencing UCMDB service unavailability. This issue is due to ongoing change that has been extended. The issue is now resolved. We appreciate your patience. Component: Oregon US26 Tracking Number: IM3907082 or C2273849

  6. resolved Apr 13, 2026, 01:18 PM UTC

    Enterprise Service Management was experiencing UCMDB service unavailability. This issue is due to ongoing change that has been extended. The issue was resolved. We appreciate your patience. Component: Oregon US26 Tracking Number: IM3907082 or C2273849

Looking to track OpenText downtime and outages?

Pingoru polls OpenText's status page every 5 minutes and alerts you the moment it reports an issue — before your customers do.

  • Real-time alerts when OpenText reports an incident
  • Email, Slack, Discord, Microsoft Teams, and webhook notifications
  • Track OpenText alongside 5,000+ providers in one dashboard
  • Component-level filtering
  • Notification groups + maintenance calendar
Start monitoring OpenText for free

5 free monitors · No credit card required