OpenAthens incident

Degradation Of Service - P4

Minor Resolved View vendor source →

OpenAthens experienced a minor incident on October 10, 2023, lasting —. The incident has been resolved; the full update timeline is below.

Started
Oct 10, 2023, 11:21 AM UTC
Resolved
Oct 10, 2023, 06:30 AM UTC
Duration
—
Detected by Pingoru
Oct 10, 2023, 11:21 AM UTC

Update timeline

  1. resolved Oct 10, 2023, 11:21 AM UTC

    Administrators will have been unable to access the Service Desk portal via the "Raise a Query" button in the Administration Area. This was caused by an update to the service this morning at 7:20. The issue was resolved at 11:57am. Thank you for your patience while we resolved this issue.