OpenAthens experienced a major incident on December 3, 2023 affecting OpenAthens Reporting, lasting 2d 6h. The incident has been resolved; the full update timeline is below.
Affected components
OpenAthens Reporting
Update timeline
- investigating Dec 03, 2023, 01:44 AM UTC
We are currently investigating an issue with the OpenAthens reporting service. We will provide a further update as soon as possible.
- monitoring Dec 03, 2023, 05:56 AM UTC
The issue affecting the OpenAthens Reporting interface has now been resolved. We will continue to monitor the service for now.
- resolved Dec 05, 2023, 08:26 AM UTC
Following the earlier fix and after monitoring our service, we are now confident that this has been resolved. If you are still having issues then please contact our service desk: https://www.openathens.net/support