OpenAthens experienced a notice incident on January 23, 2024 affecting Service Desk portal, lasting —. The incident has been resolved; the full update timeline is below.
Affected components
Service Desk portal
Update timeline
- resolved Jan 23, 2024, 09:00 AM UTC
Good morning, Due to the patch to our support portal software, some backed up emails were sent out to our customers. If you have any questions please contact our support team in all the normal ways https://www.openathens.net/support/ Kind regards, OpenAthens Support