OpenAthens incident

Degradation Of Service - OpenAthens Reports - P3

Minor Resolved View vendor source →

OpenAthens experienced a minor incident on February 9, 2024 affecting OpenAthens Reporting, lasting 2h 40m. The incident has been resolved; the full update timeline is below.

Started
Feb 09, 2024, 11:14 AM UTC
Resolved
Feb 09, 2024, 01:54 PM UTC
Duration
2h 40m
Detected by Pingoru
Feb 09, 2024, 11:14 AM UTC

Affected components

OpenAthens Reporting

Update timeline

  1. investigating Feb 09, 2024, 11:14 AM UTC

    We’re looking into an issue that’s affecting the following service(s) for some users. OpenAthens Reports Our team is working to understand what has caused the issue and we will update you within the next hour.

  2. monitoring Feb 09, 2024, 11:34 AM UTC

    We have implemented a fix and we are currently monitoring the service.

  3. monitoring Feb 09, 2024, 11:39 AM UTC

    We are continuing to monitor for any further issues.

  4. resolved Feb 09, 2024, 01:54 PM UTC

    This incident has been resolved.