OpenAthens incident

Service Outage - Support Portal - P3

Minor Resolved View vendor source →

OpenAthens experienced a minor incident on March 20, 2024, lasting —. The incident has been resolved; the full update timeline is below.

Started
Mar 20, 2024, 10:56 AM UTC
Resolved
Mar 20, 2024, 10:15 AM UTC
Duration
—
Detected by Pingoru
Mar 20, 2024, 10:56 AM UTC

Update timeline

  1. resolved Mar 20, 2024, 10:56 AM UTC

    The OpenAthens support portal became unavailable between 10:15-10:38. This was due to excessive load on the machine. The issue is now resolved and further mitigations will be carried out to avoid the issue occurring again.