OpenAthens incident

Service Outage - P1

Critical Resolved View vendor source →

OpenAthens experienced a critical incident on April 19, 2024, lasting —. The incident has been resolved; the full update timeline is below.

Started
Apr 19, 2024, 01:37 PM UTC
Resolved
Apr 03, 2024, 11:12 AM UTC
Duration
Detected by Pingoru
Apr 19, 2024, 01:37 PM UTC

Update timeline

  1. resolved Apr 19, 2024, 01:37 PM UTC

    There was a further issue to the OpenAthens Redirector following the outage this morning: https://status.openathens.net/incidents/s643l80myr1d. This was due to a sudden increase of traffic against the Redirector after the outage had been resolved. Users will have seen a 502 error in between 12:12 and 12:58 BST. This issue has since been resolved and we are continuing to monitor all services that have been affected today. If you have any further queries please contact our support team at https://support.openathens.net. Thank you for your patience.