OpenAthens incident

Degradation Of Service - Support Portal - P4

Minor Resolved View vendor source →

OpenAthens experienced a minor incident on October 23, 2024, lasting —. The incident has been resolved; the full update timeline is below.

Started
Oct 23, 2024, 11:00 AM UTC
Resolved
Oct 23, 2024, 11:00 AM UTC
Duration
Detected by Pingoru
Oct 23, 2024, 11:00 AM UTC

Update timeline

  1. resolved Oct 25, 2024, 02:08 PM UTC

    Since Monday the 21st of October, users attempting to login to the OpenAthens support portal directly may have intermittently encountered the inability to login. This issue was rectified Wednesday the 23rd of October at around 12pm, when an update to the service was put in place to alleviate this behaviour.