OpenAI incident

Error while creating custom RBAC roles for Enterprise users

Minor Resolved View vendor source →

OpenAI experienced a minor incident on August 13, 2026, lasting —. The incident has been resolved; the full update timeline is below.

Started
Aug 13, 2026, 10:26 PM UTC
Resolved
Aug 13, 2026, 10:26 PM UTC
Duration
—
Detected by Pingoru
Aug 13, 2026, 10:26 PM UTC

Update timeline

  1. investigating Aug 13, 2026, 02:03 PM UTC

    Status: Investigating We are investigating an issue while creating custom RBAC roles for Enterprise users.

  2. identified Aug 13, 2026, 02:29 PM UTC

    Status: Identified We are still implementing the mitigation.

  3. identified Aug 13, 2026, 02:49 PM UTC

    Status: Identified We are still implementing the mitigation.

  4. identified Aug 13, 2026, 03:44 PM UTC

    Status: Identified We are still implementing the mitigation.

  5. identified Aug 13, 2026, 06:48 PM UTC

    Status: Identified We are continuing to implement the mitigation

  6. monitoring Aug 13, 2026, 09:25 PM UTC

    Status: Monitoring We have applied the mitigation and are monitoring the recovery.

  7. resolved Aug 13, 2026, 10:26 PM UTC

    Status: Resolved All impacted services have now fully recovered.