OpenAI incident
Elevated error rates for ChatGPT Pro and Plus users
OpenAI experienced a minor incident on September 30, 2026 affecting Conversations, lasting —. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- identified Sep 30, 2026, 05:47 AM UTC
Status: Identified We have identified that users are experiencing elevated errors for the impacted services. We are working on implementing a mitigation. Affected components Conversations (Degraded performance)
- monitoring Sep 30, 2026, 05:56 AM UTC
Status: Monitoring We have applied the mitigation and are monitoring the recovery. Affected components Conversations (Degraded performance)
- monitoring Sep 30, 2026, 10:36 AM UTC
Status: Monitoring All impacted services are recovered, we are continuing to monitor for any reoccurrence. Affected components Conversations (Operational)
- resolved Sep 30, 2026, 01:23 PM UTC
Status: Resolved All impacted services have now fully recovered. Affected components Conversations (Operational)