OpenAI incident

Issues with login, signup, and ads

Minor Resolved View vendor source →

OpenAI experienced a minor incident on October 1, 2026 affecting Login and Ads Manager and 1 more component, lasting —. The incident has been resolved; the full update timeline is below.

Started
Oct 01, 2026, 07:39 PM UTC
Resolved
Oct 01, 2026, 07:39 PM UTC
Duration
—
Detected by Pingoru
Oct 01, 2026, 07:39 PM UTC

Affected components

LoginAds ManagerAds API

Update timeline

  1. investigating Oct 01, 2026, 06:46 PM UTC

    Status: Investigating We are investigating an issue affecting login and signup. We will share further updates as we learn more. Affected components Login (Partial outage)

  2. investigating Oct 01, 2026, 07:06 PM UTC

    Status: Investigating We are investigating issues affecting login, signup, and ads Affected components Login (Partial outage) Ads Manager (Partial outage) Ads API (Partial outage)

  3. identified Oct 01, 2026, 07:17 PM UTC

    Status: Identified We have identified that users are experiencing login issues for the impacted services. We are working on implementing a mitigation. Affected components Login (Partial outage) Ads Manager (Partial outage) Ads API (Partial outage)

  4. monitoring Oct 01, 2026, 07:26 PM UTC

    Status: Monitoring We have applied the mitigation and are monitoring the recovery. Affected components Ads API (Partial outage) Login (Partial outage) Ads Manager (Partial outage)

  5. resolved Oct 01, 2026, 07:39 PM UTC

    Status: Resolved All impacted services have now fully recovered. Affected components Login (Operational) Ads Manager (Operational) Ads API (Operational)