OpenAI experienced a minor incident on July 27, 2026 affecting Conversations, lasting —. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Jul 25, 2026, 10:09 PM UTC
Status: Investigating We are investigating intermittent errors that may prevent some users from loading or continuing conversations in ChatGPT. The current period of impact began around 1:00 PM PT. Affected components Conversations (Degraded performance)
- identified Jul 25, 2026, 11:16 PM UTC
Status: Identified We have identified the source of intermittent errors affecting some ChatGPT conversations and are working to mitigate the issue. Error rates have decreased, but some users may continue to experience failures. Affected components Conversations (Degraded performance)
- monitoring Jul 25, 2026, 11:57 PM UTC
Status: Monitoring Mitigation has been implemented, and we are monitoring the recovery of ChatGPT conversations. Affected components Conversations (Operational)
- resolved Jul 27, 2026, 04:32 PM UTC
Status: Resolved All impacted services have now fully recovered. Affected components Conversations (Operational)