OpenAI incident

OpenAI website and Help Center content may be unavailable

Minor Resolved View vendor source →

OpenAI experienced a minor incident on July 10, 2026, lasting —. The incident has been resolved; the full update timeline is below.

Started
Jul 10, 2026, 11:07 PM UTC
Resolved
Jul 10, 2026, 11:07 PM UTC
Duration
—
Detected by Pingoru
Jul 10, 2026, 11:07 PM UTC

Update timeline

  1. investigating Jul 10, 2026, 09:13 PM UTC

    Status: Investigating OpenAI's Help Center article and search functionality is currently unavailable, and the Help Center chatbot experience may also be degraded. We are investigating the issue.

  2. identified Jul 10, 2026, 10:38 PM UTC

    Status: Identified Some OpenAI website content pages, including Help Center articles, are currently unavailable. Help Center search functionality is also unavailable, and the chatbot experience may be degraded. We are investigating the issue.

  3. resolved Jul 10, 2026, 11:07 PM UTC

    Status: Resolved All impacted services have now fully recovered.