OpenAI incident

Increased Error Rate for gpt-5.5 model in the API

Minor Resolved View vendor source →

OpenAI experienced a minor incident on May 8, 2026 affecting Responses and Chat Completions, lasting —. The incident has been resolved; the full update timeline is below.

Started
May 08, 2026, 02:14 PM UTC
Resolved
May 08, 2026, 02:14 PM UTC
Duration
Detected by Pingoru
May 08, 2026, 02:14 PM UTC

Affected components

ResponsesChat Completions

Update timeline

  1. investigating May 08, 2026, 12:31 PM UTC

    Status: Investigating We are investigating the issue for the listed services. Affected components Chat Completions (Degraded performance) Responses (Degraded performance)

  2. investigating May 08, 2026, 01:26 PM UTC

    Status: Investigating We are seeing partial recovery, but are still working on implementing additional mitigations. Affected components Chat Completions (Degraded performance) Responses (Degraded performance)

  3. identified May 08, 2026, 01:42 PM UTC

    Status: Identified We implemented the mitigations and are observing reduction in error rates, but are still seeing higher than normal latency. Affected components Chat Completions (Degraded performance) Responses (Degraded performance)

  4. monitoring May 08, 2026, 01:57 PM UTC

    Status: Monitoring We have applied the mitigation and are monitoring the recovery. Affected components Chat Completions (Degraded performance) Responses (Degraded performance)

  5. resolved May 08, 2026, 02:14 PM UTC

    Status: Resolved All impacted services have now fully recovered. Affected components Chat Completions (Operational) Responses (Operational)