OpenAI incident

SSO sign-in and SCIM provisioning issues

Minor Resolved View vendor source →

OpenAI experienced a minor incident on September 18, 2026, lasting —. The incident has been resolved; the full update timeline is below.

Started
Sep 18, 2026, 11:18 PM UTC
Resolved
Sep 18, 2026, 11:18 PM UTC
Duration
—
Detected by Pingoru
Sep 18, 2026, 11:18 PM UTC

Update timeline

  1. identified Sep 18, 2026, 11:00 PM UTC

    Status: Identified Some users are unable to sign in with single sign-on (SSO). User and group provisioning through SCIM is also affected. We are working on implementing a mitigation.

  2. monitoring Sep 18, 2026, 11:06 PM UTC

    Status: Monitoring We have applied the mitigation and are monitoring the recovery.

  3. resolved Sep 18, 2026, 11:18 PM UTC

    Status: Resolved All impacted services have now fully recovered.