OpenAI incident

Overbilling for OpenAI-hosted containers in the Agent API

Minor Resolved View vendor source →

OpenAI experienced a minor incident on September 19, 2026, lasting —. The incident has been resolved; the full update timeline is below.

Started
Sep 19, 2026, 07:52 AM UTC
Resolved
Sep 19, 2026, 07:52 AM UTC
Duration
—
Detected by Pingoru
Sep 19, 2026, 07:52 AM UTC

Update timeline

  1. investigating Sep 18, 2026, 10:29 PM UTC

    Status: Investigating We’re investigating an issue causing higher-than-expected charges for OpenAI-hosted containers in the Agent API. We’re working on a fix and preparing refunds for affected customers. We’ll share further updates as we make progress.

  2. investigating Sep 18, 2026, 11:22 PM UTC

    Status: Investigating We’re continuing to work on a fix for the container overbilling issue. We’re also reviewing affected usage to identify impacted customers and calculate refunds.

  3. identified Sep 19, 2026, 01:08 AM UTC

    Status: Identified We are still implementing the mitigation.

  4. monitoring Sep 19, 2026, 05:00 AM UTC

    Status: Monitoring We have applied the mitigation, and any new sessions would not run into this issue. We are monitoring the recovery.

  5. resolved Sep 19, 2026, 07:52 AM UTC

    Status: Resolved All impacted services have now fully recovered.