OpenAI experienced a minor incident on September 16, 2026 affecting ChatGPT Work, lasting —. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Sep 16, 2026, 06:44 PM UTC
Status: Investigating We are investigating elevated errors affecting ChatGPT Work. We will provide updates as we learn more. Affected components ChatGPT Work (Degraded performance)
- investigating Sep 16, 2026, 07:15 PM UTC
Status: Investigating We are continuing to investigate elevated errors affecting ChatGPT Work. We will provide updates as we learn more. Affected components ChatGPT Work (Degraded performance)
- monitoring Sep 16, 2026, 07:20 PM UTC
Status: Monitoring We have applied the mitigation and are monitoring the recovery. Affected components ChatGPT Work (Degraded performance)
- resolved Sep 16, 2026, 07:34 PM UTC
Status: Resolved All impacted services have now fully recovered. Affected components ChatGPT Work (Operational)