OpenAI incident

Increased Error Rate For Pro and Plus Plan Conversations

Minor Resolved View vendor source →

OpenAI experienced a minor incident on September 9, 2026 affecting Conversations, lasting —. The incident has been resolved; the full update timeline is below.

Started
Sep 09, 2026, 04:21 PM UTC
Resolved
Sep 09, 2026, 04:21 PM UTC
Duration
—
Detected by Pingoru
Sep 09, 2026, 04:21 PM UTC

Affected components

Conversations

Update timeline

  1. investigating Sep 09, 2026, 02:51 PM UTC

    Status: Investigating We have identified that users are experiencing elevated errors for the impacted services. We are working on implementing a mitigation. Affected components Conversations (Degraded performance)

  2. monitoring Sep 09, 2026, 03:44 PM UTC

    Status: Monitoring We have applied a mitigation and are monitoring the impacted services. Affected components Conversations (Degraded performance)

  3. resolved Sep 09, 2026, 04:21 PM UTC

    Status: Resolved All impacted services have now fully recovered. Affected components Conversations (Operational)