OpenAI experienced a minor incident on September 8, 2026 affecting File uploads and GPTs, lasting —. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Sep 08, 2026, 02:39 PM UTC
Status: Investigating Some file uploads are failing to process. Successful uploads may take longer than usual to become available. We’re investigating and will share another update as we learn more. Affected components File uploads (Degraded performance)
- investigating Sep 08, 2026, 02:47 PM UTC
Status: Investigating We are investigating the issue for the listed services. Affected components File uploads (Degraded performance) GPTs (Degraded performance)
- investigating Sep 08, 2026, 03:37 PM UTC
Status: Investigating We’re continuing to investigate file-upload processing failures and delays in ChatGPT. Some files may appear uploaded but remain unavailable while processing; other uploads may fail. We have not confirmed recovery and will share another update as we learn more. Affected components File uploads (Degraded performance) GPTs (Degraded performance)
- identified Sep 08, 2026, 04:29 PM UTC
Status: Identified We have identified the issue causing file-upload processing failures and delays in ChatGPT. Some files may remain unavailable while processing, and some uploads may fail. Affected components File uploads (Degraded performance) GPTs (Degraded performance)
- monitoring Sep 08, 2026, 05:48 PM UTC
Status: Monitoring We have applied the mitigation and are monitoring the recovery. Affected components File uploads (Degraded performance) GPTs (Degraded performance)
- resolved Sep 08, 2026, 07:16 PM UTC
Status: Resolved All impacted services have now fully recovered. Affected components File uploads (Operational) GPTs (Operational)