OpenAI experienced a minor incident on September 2, 2026, lasting —. The incident has been resolved; the full update timeline is below.
Update timeline
- investigating Sep 02, 2026, 06:13 PM UTC
Status: Investigating We are investigating an issue preventing some users from creating new accounts. We will share updates as we learn more.
- monitoring Sep 02, 2026, 06:39 PM UTC
Status: Monitoring We have applied the mitigation and are monitoring recovery.
- resolved Sep 02, 2026, 06:45 PM UTC
Status: Resolved The issue affecting new account creation has been resolved.