OpenAI incident
Some users may experience elevated error rates in ChatGPT
OpenAI experienced a minor incident on July 23, 2026 affecting ChatGPT Atlas and File uploads and 1 more component, lasting —. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- identified Jul 23, 2026, 05:56 PM UTC
Status: Identified We have identified that users are experiencing elevated errors for the impacted services. We are working on implementing a mitigation. Affected components Conversations (Degraded performance) GPTs (Degraded performance) Connectors/Apps (Degraded performance) Codex in ChatGPT Desktop (Degraded performance) Image Generation (Degraded performance) Deep Research (Degraded performance) ChatGPT Work (Degraded performance) Voice mode (Degraded performance) Compliance API (Degraded performance) ChatGPT Atlas (Degraded performance) Sites (Degraded performance) Login (Degraded performance) Search (Degraded performance) Agent (Degraded performance) File uploads (Degraded performance)
- monitoring Jul 23, 2026, 06:22 PM UTC
Status: Monitoring We have applied the mitigation and are monitoring the recovery. Affected components Search (Operational) Conversations (Operational) File uploads (Operational) ChatGPT Atlas (Operational) Codex in ChatGPT Desktop (Operational) Voice mode (Operational) Deep Research (Operational) Connectors/Apps (Operational) ChatGPT Work (Operational) Login (Operational) Compliance API (Operational) Image Generation (Operational) GPTs (Operational) Agent (Operational) Sites (Operational)
- resolved Jul 23, 2026, 08:41 PM UTC
Status: Resolved All impacted services have now fully recovered. Affected components ChatGPT Work (Operational) Compliance API (Operational) Codex in ChatGPT Desktop (Operational) Login (Operational) Image Generation (Operational) GPTs (Operational) Deep Research (Operational) Sites (Operational) File uploads (Operational) Voice mode (Operational) Search (Operational) Agent (Operational) Connectors/Apps (Operational) Conversations (Operational) ChatGPT Atlas (Operational)