Open LMS Outage History

We are experiencing service interruptions caused by an AWS operational issue in some regions. Our team is engaged and will share updates as available.

Open LMS Cloud Services Infrastructure team have performed some mitigating actions to alleviate the impact of the upstream provider. Sites impacted should start seeing improvements.

The upstream provider are observing early signs of recovery and are continuing their efforts to restore services.

Our upstream provider is still working hard to get things back on track, but they’ve estimated that it might take a few more hours to fully recover. We continue to monitor progress and will provide updates as we have them.

We are experiencing service interruptions caused by an AWS outage in some regions. Our team is engaged and will share updates as available.

AWS continues to report progress on recovery efforts. We are manually adding resources and working to restore instances to a healthy state where possible. Full resolution will depend on AWS recovery.

AWS has narrowed down the cause of the ongoing outage and is taking mitigation steps. As a note: this is a widespread issue affecting multiple platforms, applications, and companies. We continue to monitor closely and are taking measures on our side to help stabilize impacted instances.

We’re continuing to support clients through the AWS outage. Many sites are showing improvement and some have recovered, but AWS is still actively working on the incident. We remain engaged and are monitoring closely.

As we move into the evening hours for those affected, rest assured our other regional teams are online and will remain attentive in case conditions change overnight. Most sites have recovered, but we’ll keep the incident open until AWS confirms full resolution.