Open LMS incident

AWS operational issue affecting OpenLMS

Open LMS is currently experiencing a major incident affecting Open LMS - Latin America and Open LMS - North America, which began 1d ago. The vendor's full update timeline is below.

Started
May 08, 2026, 02:08 AM UTC
Resolved
Ongoing
Duration
● 1d
Detected by Pingoru
May 08, 2026, 02:08 AM UTC

Affected components

Open LMS - Latin AmericaOpen LMS - North America

Update timeline

  1. monitoring May 08, 2026, 02:08 AM UTC

    We are experiencing service interruptions caused by an AWS operational issue in some regions. Our team is engaged and will share updates as available.

  2. monitoring May 08, 2026, 03:57 AM UTC

    Open LMS Cloud Services Infrastructure team have performed some mitigating actions to alleviate the impact of the upstream provider. Sites impacted should start seeing improvements.

  3. monitoring May 08, 2026, 06:36 AM UTC

    The upstream provider are observing early signs of recovery and are continuing their efforts to restore services.

  4. monitoring May 08, 2026, 06:58 PM UTC

    Our upstream provider is still working hard to get things back on track, but they’ve estimated that it might take a few more hours to fully recover. We continue to monitor progress and will provide updates as we have them.