Onspring experienced a critical incident on January 13, 2026 affecting Instances, lasting 59m. The incident has been resolved; the full update timeline is below.
Affected components
Instances
Update timeline
- investigating Jan 13, 2026, 01:30 PM UTC
Onspring is currently experiencing downtime. We are actively investigating and will provide a resolution as soon as possible.
- investigating Jan 13, 2026, 02:23 PM UTC
We are continuing to investigate this issue.
- investigating Jan 13, 2026, 02:25 PM UTC
We are continuing to investigate this issue.
- resolved Jan 13, 2026, 02:29 PM UTC
Onspring connectivity issues have been resolved. Your Onspring instance should now be accessible. Please contact [email protected] if you experience any further login issues. Thank you for your patience