OnSign TV incident

Players Unable to Download New Video Files

Minor Resolved View vendor source →

OnSign TV experienced a minor incident on November 27, 2025, lasting –. The incident has been resolved; the full update timeline is below.

Started
Nov 27, 2025, 02:00 PM UTC
Resolved
Nov 27, 2025, 02:00 PM UTC
Duration
–
Detected by Pingoru
Nov 27, 2025, 02:00 PM UTC

Update timeline

  1. resolved Nov 27, 2025, 03:49 PM UTC

    Starting 2025-11-26 at 7PM UTC, some newly uploaded video files were not available to be downloaded by players. This resulted in an increased number of download errors in the player status page as well as the players failing to synchronize their content. Around 2% of players were affected. The issue has been solved and the players are now synchronized.