Onfleet incident

Search infrastructure improvements

Minor Resolved View vendor source →

Onfleet experienced a minor incident on July 20, 2016, lasting 9h 32m. The incident has been resolved; the full update timeline is below.

Started
Jul 20, 2016, 06:02 PM UTC
Resolved
Jul 21, 2016, 03:34 AM UTC
Duration
9h 32m
Detected by Pingoru
Jul 20, 2016, 06:02 PM UTC

Update timeline

  1. scheduled Jul 20, 2016, 06:02 PM UTC

    We will be replacing our existing search server clusters with new ones, across all environments. Search functionality in the product is expected to be impacted for 15 minutes or so, while re-indexing of data is in progress.

  2. scheduled Jul 20, 2016, 11:59 PM UTC

    Maintenance will begin as scheduled in 60 minutes.

  3. in progress Jul 21, 2016, 01:00 AM UTC

    Scheduled maintenance is currently in progress. We will provide updates as necessary.

  4. in progress Jul 21, 2016, 02:07 AM UTC

    All continues to progress well, albeit a bit more slowly than we had anticipated.

  5. completed Jul 21, 2016, 03:34 AM UTC

    All infrastructure improvement operations are now complete. We will be improving the performance of our new clusters over the coming days and will update this status page if there will be any impact to our dashboard search feature. Thank you for your patience while we worked on these much needed enhancements.