OneTrust incident

[IM-1412] Legacy Dashboard Performance Degredation

Minor Resolved View vendor source →

OneTrust experienced a minor incident on February 19, 2026, lasting 27m. The incident has been resolved; the full update timeline is below.

Started
Feb 19, 2026, 04:03 PM UTC
Resolved
Feb 19, 2026, 04:30 PM UTC
Duration
27m
Detected by Pingoru
Feb 19, 2026, 04:03 PM UTC

Update timeline

  1. investigating Feb 19, 2026, 04:03 PM UTC

    We’ve identified an issue where users may encounter performance degradation with Legacy Dashboards when accessing the service through the APP environment. We're running commands on a subset of affected infrastructure to mitigate the issue. We'll provide an update in approximately two hours.

  2. resolved Feb 19, 2026, 04:30 PM UTC

    Our actions have been successful in mitigating the infrastructure issue that was causing the degradation. After a period of monitoring the service, we've confirmed the issue has been resolved.