OneTrust experienced a major incident on June 17, 2026, lasting 52m. The incident has been resolved; the full update timeline is below.
Update timeline
- resolved Jun 17, 2026, 12:14 PM UTC
On 17 June, from 11:21 UTC to 12:14 UTC (52 minutes), the Data Mapping module in UAT-DE experienced an outage. Impact to customer: Customers may experience the following: Customers may be unable to access or update inventory items, including assets, processing activities, vendors, and legal entities. Submission of assessments related to inventory may be affected. Ongoing bulk import jobs for inventory data might experience disruptions. Corrective actions have been completed, and we confirm that the customer impact has been mitigated. If you continue to experience issues, please contact our Support team quoting IM ‑1540 so we can review your case. Root cause analysis investigations have been initiated, and an RCA will be provided.