Omise experienced a critical incident on July 6, 2022 affecting Paynow (SG), lasting 2h 38m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Jul 06, 2022, 03:58 AM UTC
We are experiencing a service outage with PayNow. While our team works to restore the service, you will not be able to accept payments from PayNow. Updates will be provided on https://status.omise.co. We apologize for any inconvenience caused. Omise
- resolved Jul 06, 2022, 06:36 AM UTC
We experienced an internal technical issue which had resulted in PayNow service, during which, charges via PayNow failed. Our teams had investigated and rectified the issue right away. All services were back to normal as of Wed 6 Jul from 14:09 (GMT+8) onwards. We apologize for the inconvenience this has caused. For questions or concerns regarding this incident, please reach out to [email protected] Omise