Omise incident

Some PayNow charges processing fails

Major Resolved View vendor source →

Omise experienced a major incident on February 3, 2023 affecting Paynow (SG), lasting 6h 53m. The incident has been resolved; the full update timeline is below.

Started
Feb 03, 2023, 04:06 AM UTC
Resolved
Feb 03, 2023, 10:59 AM UTC
Duration
6h 53m
Detected by Pingoru
Feb 03, 2023, 04:06 AM UTC

Affected components

Paynow (SG)

Update timeline

  1. investigating Feb 03, 2023, 04:06 AM UTC

    We are currently experiencing degraded performance issues with PayNow processing. Our team is currently working to restore normal performance levels. Updates will be provided on https://status.omise.co. We apologize for any inconvenience caused. Opn Payments

  2. resolved Feb 03, 2023, 10:59 AM UTC

    We experienced an internal technical issue which had resulted in PayNow on Fri 3 Feb, during which, some PayNow transactions failed. Our teams had investigated and rectified the issue right away. All services were back to normal. We apologize for the inconvenience this has caused. For questions or concerns regarding this incident, please reach out to [email protected] Opn Payments