Omise experienced a critical incident on August 28, 2023 affecting Paynow (SG), lasting 4h 4m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Aug 28, 2023, 01:59 AM UTC
We are experiencing a service outage with the PayNow charge processing. While our team works to restore the service, you will not be able to accept the payment via PayNow. Updates will be provided on https://status.omise.co. We apologize for any inconvenience caused. Opn Payments
- resolved Aug 28, 2023, 06:04 AM UTC
We experienced an internal technical issue which had resulted in the PayNow service on Mon 28th Aug (GMT+8), during which, the merchants could not accept the payment via PayNow. Our teams had investigated and rectified the issue right away with the bank partner. All services were back to normal. We apologize for the inconvenience this has caused. For questions or concerns regarding this incident, please reach out to [email protected] Opn Payments