Omise experienced a critical incident on January 9, 2025 affecting FPX (MY), lasting 1h 15m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Jan 09, 2025, 04:05 AM UTC
We are experiencing a service outage with FPX processing. While our team works to restore the service, you will not be able to receive the payment via the FPX method. Updates will be provided on https://status.omise.co. We apologize for any inconvenience caused. Opn Payments
- resolved Jan 09, 2025, 05:21 AM UTC
We experienced an internal technical issue which had resulted in FPX processing, during which, the payment via this channel failed. Our teams had investigated and rectified the issue right away. All services were back to normal as of Thu, Jan 9 from 11:00 (GMT+8) onwards. We apologize for the inconvenience this has caused. For questions or concerns regarding this incident, please reach out to [email protected] Opn Payments