Officient incident

Exact Online Bouw - Timesheet export leads to error (NL/BE)

Officient is currently experiencing a minor incident affecting Exact Online Bouw, which began 11h ago. The vendor's full update timeline is below.

Started
Jul 17, 2026, 08:48 AM UTC
Resolved
Ongoing
Duration
● 11h 18m
Detected by Pingoru
Jul 17, 2026, 08:48 AM UTC

Affected components

Exact Online Bouw

Update timeline

  1. investigating Jul 17, 2026, 08:48 AM UTC

    When exporting the timesheet in a project in the tab 'Hours' with the button 'Export' an error occurs: 'Er is een fout opgetreden bij het aanmaken van de PDF'. We are investigating the issue and we will update this page as soon as more information becomes available. Our apologies for the inconvenience.

  2. identified Jul 17, 2026, 01:45 PM UTC

    The issue has been identified and a fix is being implemented.