Officient incident

Exact Online Bouw - Timesheet export leads to error (NL/BE)

Minor Resolved View vendor source →

Officient experienced a minor incident on July 17, 2026 affecting Exact Online Bouw, lasting 3d 21h. The incident has been resolved; the full update timeline is below.

Started
Jul 17, 2026, 08:48 AM UTC
Resolved
Jul 21, 2026, 06:17 AM UTC
Duration
3d 21h
Detected by Pingoru
Jul 17, 2026, 08:48 AM UTC

Affected components

Exact Online Bouw

Update timeline

  1. investigating Jul 17, 2026, 08:48 AM UTC

    When exporting the timesheet in a project in the tab 'Hours' with the button 'Export' an error occurs: 'Er is een fout opgetreden bij het aanmaken van de PDF'. We are investigating the issue and we will update this page as soon as more information becomes available. Our apologies for the inconvenience.

  2. identified Jul 17, 2026, 01:45 PM UTC

    The issue has been identified and a fix is being implemented.

  3. resolved Jul 21, 2026, 06:17 AM UTC

    This issue has been resolved. You can export the timesheet again without any unexpected errors. Our apologies for the inconvenience.