Officient incident
Exact Online - Not able to log in to Exact Online (NL/BE/Premium)
Officient experienced a minor incident on July 6, 2026 affecting Exact Online and Exact Online Premium, lasting 32m. The incident has been resolved; the full update timeline is below.
Affected components
Exact OnlineExact Online Premium
Update timeline
- investigating Jul 06, 2026, 10:55 AM UTC
You may experience that you are not able to log in to Exact Online. When trying to log in, you will face an error message stating 'Something went wrong. Please try again later'. We are investigating the issue and we will update this page as soon as more information becomes available. Our apologies for the inconvenience.
- resolved Jul 06, 2026, 11:27 AM UTC
This issue has been resolved. Our apologies for the inconvenience.