Officient incident

Exact Boekhoud Gemak - Password reset portal user not possible (NL)

Officient experienced a minor incident on June 12, 2026 affecting Exact Boekhoud Gemak, lasting 29m. The incident has been resolved; the full update timeline is below.

Started: Jun 12, 2026, 08:52 AM UTC
Resolved: Jun 12, 2026, 09:22 AM UTC
Duration: 29m
Detected by Pingoru: Jun 12, 2026, 08:52 AM UTC

Affected components

Exact Boekhoud Gemak

Update timeline

investigating Jun 12, 2026, 08:52 AM UTC

It is not possible to request a password for your portal user (u4bsw.nl-user) in Boekhoud Gemak. We are investigating this issue and will inform you as soon as more information becomes available. Our apologies for the inconvenience.
resolved Jun 12, 2026, 09:22 AM UTC

The issue has been solved. Requesting password resets is now possible again. Our apologies for the inconvenience.