Officient incident

Exact Online Bouw - Data is not synchronizing between Exact Online Bouw and Exact Online (NL/BE)

Officient is currently experiencing a minor incident affecting Exact Online Bouw, which began 6h ago. The vendor's full update timeline is below.

Started
Jun 04, 2026, 08:18 AM UTC
Resolved
Ongoing
Duration
● 5h 42m
Detected by Pingoru
Jun 04, 2026, 08:18 AM UTC

Affected components

Exact Online Bouw

Update timeline

  1. investigating Jun 04, 2026, 08:18 AM UTC

    You may experience being unable to synchronize data between Exact Online Bouw and Exact Online. We are investigating the issue. Once more information is available, we will update this page. Our apologies for the inconvenience.

  2. identified Jun 04, 2026, 10:26 AM UTC

    We have identified the issue and are working on a fix.

  3. monitoring Jun 04, 2026, 11:37 AM UTC

    A fix has been implemented and we are monitoring the results. Please note that invoices created on the 4th of June before 12:30 PM CEST have to be send to Exact Online manually via the 'Send to Exact' button on the invoice page.