Officient incident
Exact Online Bouw - Data is not synchronizing between Exact Online Bouw and Exact Online (NL/BE)
Officient experienced a minor incident on June 4, 2026 affecting Exact Online Bouw, lasting 5h 58m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Jun 04, 2026, 08:18 AM UTC
You may experience being unable to synchronize data between Exact Online Bouw and Exact Online. We are investigating the issue. Once more information is available, we will update this page. Our apologies for the inconvenience.
- identified Jun 04, 2026, 10:26 AM UTC
We have identified the issue and are working on a fix.
- monitoring Jun 04, 2026, 11:37 AM UTC
A fix has been implemented and we are monitoring the results. Please note that invoices created on the 4th of June before 12:30 PM CEST have to be send to Exact Online manually via the 'Send to Exact' button on the invoice page.
- resolved Jun 04, 2026, 02:16 PM UTC
This issue has been resolved. Our apologies for the inconvenience.