Officient incident

Exact Gripp - Contract portal unavailable (NL)

Minor Resolved View vendor source →

Officient experienced a minor incident on June 1, 2026 affecting Exact Gripp, lasting 4h 53m. The incident has been resolved; the full update timeline is below.

Started
Jun 01, 2026, 08:30 AM UTC
Resolved
Jun 01, 2026, 01:24 PM UTC
Duration
4h 53m
Detected by Pingoru
Jun 01, 2026, 08:30 AM UTC

Affected components

Exact Gripp

Update timeline

  1. investigating Jun 01, 2026, 08:30 AM UTC

    Currently it is not possible to access the contract portal and make changes to your subscription. We are investigation the issue and we will update this page as soon as more information becomes available. Our apologies for the inconvenience.

  2. monitoring Jun 01, 2026, 09:34 AM UTC

    We have implemented a fix and are monitoring the results.

  3. resolved Jun 01, 2026, 01:24 PM UTC

    This issue has been resolved and access to the contract portal has been restored. Our apologies for the inconvenience.